You may return items in accordance with the Return Policy instructions listed on the website under Terms and Conditions, or if you are uncertain about your right to return the product, you may also call Customer Service at +39 346 0820000. L-Nutra will refund your payment when your product is returned in a timely manner or cancelled, within 14 working days after receiving the product if purchased using third-party credit, such as a Visa or MasterCard.